Log in to FDM
Known Issues & Workarounds
Below is a list of known issues you may experience as a user of FDM.
This list will be updated as more information and workarounds become available.


Login Issues
Issue Name Description of Known Issues Ref# Targeted Resolution
Accept Button not properly functioning
When a user clicks the Accept Button for the User Agreement, the button does not appear to be functional.

Tip & Workaround – Close the current browser and open a new browser. It is also recommended to try different browsers.

If neither works, please contact the FDM Help Desk for additional assistance.

TBD
Unable to log in due to redirection
If a user previously had any reviewer roles that are no longer assigned they receive an error message stating "This page isn't working". This is because they are being redirected to the My Reviews| Dashboard but do not actually have access to the Dashboard due to no longer having a reviewer role.

Tip & Workaround – If the user tried to log in and gets to the error page, they can use the link listed below to get pased the error page.

1. Go to https://www.fdm.army.mil/FDM/login
2. Click Accept
3. Click Login with PIV/CAC
4. Once you get to the error page, copy https://www.fdm.army.mil/FDM/myDisclosuresMain.do into the search box of the error page.

6281
TBD
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OGE 450 Issues
Issue Name Description of Known Issues Ref# Targeted Resolution
View/Print Screen showing incorrect information if a Filer has not made a selection
When a 450 Filer has NOT answered the Yes/No question for a Line-Item category the View/Print screen should NOT indicate that there are No line-items for this line-item category.

7005
TBD
Red Flag for Appointment Date on Annual Report
When an Annual Filer prepopulates a report, they may receive a Red Flag for an Appointment Date.

Tip & Workaround – If the Filer deletes the report and starts over, it will clear the Red Flag.

1. Click My Reports | Reports List
2. Delete the 2021 Draft Report and follow the prompts
3. Click My Reports | Reports Not Started
4. Select Start This Report

The Filer can still pre-populate their report once the flag is cleared.

TBD
Supervisor Signed Outside of FDM screen missing 'Back Button'
When processing a report for Supervisor Signed Outside of FDM and choose to add an attachment.  Then change your mind there is no  button on this Attachment screen.  This forces the user to start all over in the process of marking a report a Supervisor Signed Outside of FDM.

6983
TBD
View/Print Screen not fully opening
Opening View/Print modal window in IE11 does not display the full modal window.

Tip & Workaround – Recommend using Google Chrome or Edge broswers instead IE

6969
TBD
MSG files no longer accepted as Attachments
MSG (outlook) files are no longer accepted as an Attachement in a report. When a user tries to add a MSG file as an Attachment, they receive an Invaild File Type error message.

Tip & Workaround – Save the MSG file as a PDF before adding it as an Attachment to a report.

TBD
Unable to download attachment from View/Print
App Error thrown after clicking an Attachment hyperlink on the View/Print modal window launched from the Previous Reports screen or from the View/Print screen.

Tip & Workaround – Manually open the older/previous report then open (download) the attachment from the Attachments screen

7264
TBD
FDM does not open a mailto link when a OGE 450 report is moved to Request Amendment or Request Additional Information review statuses.
mailTo app is NOT launched when a 450 disclosure report is moved to Request Amendment or Request Additional Information review statuses.

Tip & Workaround – Certifer will need to manually generate an email informing the filer that their report was moved to Request Amendment or Request Additonal Information review status

7266
7266
Previous Reports links do not display
Previous Reports links not displaying correct report after initial view.

Tip & Workaround – Ctrl F5 will allow the selection of a different previous report. Must be done for each previous report attempting to view.

7432
TBD
Signature Error Displaying
Filer able to add asset after signing invalidating signature

Tip & Workaround – Single instance of issue, FDM team still investigating.

7268
TBD
Certifier Unable to Request Filer Amend in specific Scenarios
RFA before Supervisor signature, followed by supervisor signature prior to File amendment causes issues in workflow.

Requires intervention by FDM team

Tip & Workaround – Manually email the Filer and request the Filer Amend their report.

7080
TBD
Compare Screen not Displaying
If there is no state listed in the Non-Investment Income tab it causes the Compare screen to display a blank page.

Requires intervention by FDM team

7434
8.8
Unable to eSign from Compare Screen
When Reviewers are trying to eSign and Complete from the Compare Screen, it kicks an 'Error Occuried' message box with Java Coding.

Requires intervention by FDM team

Tip & Workaround – Complete the Review from the Review Status screen, not the Compare Screen.

7627
TBD
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Admin Issues
Issue Name Description of Known Issues Ref# Targeted Resolution
Org Unit Members temporarily displaying incorrect information
Assigning a new User Role on Org Unit Members screen temporarily continues to display acting user in addition to newly assigned user.

6992
TBD
POCs unable to Remove Not Started Reports
When POC clicks Remove Assignment on Review Status screen for a Not Started report an App Error is thrown.

6991
TBD
450 Certifier EC/Assistant having trouble navigating Worklist View Mode and Manage Exceptions when using the Back Button
450 Certifier EC/Assistant: Navigating form Work List View Mode screen or Manage Exceptions screen to a report and then using the My Reviews Back button returns to Work List View Mode screen or Manage Exceptions screen.  Then clicking Change > Org Unit View Mode displays NO reports because the Org Unit is no longer known.

6988
TBD
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Common Questions Issues
Issue Name Description of Known Issues Ref# Targeted Resolution
Glossary and Open Blank OGE 450
When a user Clicks the Glossary or Open a blank OGE 450? links in Common Questions, it displays Answer popup with URL instead of actually opening the URL

7009
TBD
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